WHO WE ARE

Our website address is: https://quickbasket.store

Thank you for visiting Quick Basket. We are a local convenience store, providing features like big e-commerce companies but agility of a local store.. Please read this Privacy Policy, providing consent to document in order to have permission to use our services.

Published on August 1st 2021

Quick Basket - Privacy Policy

Being your local online store, we wish to share why we collect information, the information that we collect, how we use that information, and the choices you have regarding our use of it. We may also collect, use and share aggregate or anonymous data that does not identify you. We collect information to save your time and money, and improve your shopping experience.We respect your privacy and are committed to protecting itWe are transparent about how and why we collect informationThe information we collect helps us provide value to our customers that include savings and enhancing their shopping experienceThis Privacy Policy was posted and is effective as of August 1st, 2021. However, as our business, the law or customer needs evolve, we may update this Privacy Policy at any time. You can always view the current Privacy Policy by clicking on the Privacy Policy link at the bottom of Quick Basket website. By using our sites and services, you consent to this Privacy Policy. .

WHY WE COLLECT YOUR Information

Below are examples of how we collect, use, and share data to help us create a better, safer experience on our website and mobile applications.

To Improve

  • Providing products and services that enhance your shopping experience with us online
  • Developing new products and services to meet your needs
  • Better understanding your use of our products, services and websites
  • Determining your satisfaction with our programs and services
  • Handling customer service cases
  • Analyzing the performance of our products, services and retail experiences, and looking for ways to make them better

To Communicate

  • Sending relevant information and personalized ads and other communications, including ways to save on items you buy most often or that you might like based on your past interests
  • Providing personalised content and experiences on our websites, mobile apps, SMS  and mail
  • Displaying personalised offers, information and ads from Quick Basket.
  • Sending product recall notifications to help keep you and your family safe
  • Responding to your comments, requests, questions and applications for career opportunities

To Protect

  • Processing payments securely
  • Fulfilling orders correctly
  • Legal compliance

Learn More About How We Use Information We Collect

We use the categories of personal information described in “What Personal Information We Collect” to support the following use cases:

  • To send marketing communications such as product discounts and personalized promotions and special offers
  • Providing product or service functionality that you have requested (such as wallet management for advance payment, month end payments, adjustments etc.)
  • To communicate with you about orders, purchases, returns, services, accounts, programs, contests and sweepstakes
  • Responding to communications you send us
  • Assisting you with customer service requests and inquiries
  • Development and distribution of new products and services like mobile applications or grocery delivery
  • Completing e-commerce transactions
  • Delivering advertisements and promotions to you when you have visited our website, used one of our mobile applications, or otherwise engaged with us online
  • Displaying interest-based advertising for products, services, promotions, and other business activities you may be interested in
  • Developing statistics on engagement with our online properties and measuring how well our marketing and promotional activities perform
  • Identifying and preventing fraud or identity theft
  • Maintaining appropriate records for internal administrative and other business purposes
  • Facilitating the functionality of our websites and mobile applications
  • Providing notice of product recalls

2. What personal information we collect

 
  • Contact Information such as your name, last name, email phone number and address
  • Behavioral Information such as your purchase and transaction histories, geolocation data, device and browser type
  • Inferences we make about you like demographic interest segments that we believe are relevant to you and your household based on analysis of other information we have collected

Sources of Personal Information

We collect some information when you visit our website or use our mobile apps, or when you use our online services or view our online advertisements. The information we may collect falls into three different main categories: (1) information you give us; (2) information we collect from you automatically; and (3) information we collect from other sources. These other sources may be service providers, data brokers, consumer research firms, publicly available sources, or other third parties with whom you interact or do business. For example, when you connect to one of our websites or mobile apps through a third-party, we may collect information from their website. For example, if you choose to associate your social media identity with Quick Bakset the site may provide us with certain information from your social media account as permitted by your account settings.

Associating Personal Information from Multiple Sources

We may collect this information and link it to other information we already know about you. For example, when you sign up for our Loyalty program, we may associate your in-store shopping activity with your online activity when you engage with our websites or mobile apps. Additionally, when you are logged in to our websites or use our mobile apps, we may link the device IDs or types to your account to understand your online activity so we can provide a better experience.

This includes pages you visit on our websites, items you add to your online shopping list, coupons you download and redeem from us, and purchase information. In addition, we may collect information when you use our mobile apps, including device location (if you choose to turn this feature on). 

Cookies and Other Technologies

When you visit our websites, access our mobile apps or open one of our emails, we may automatically collect information about you using device identifiers, cookies and other technologies, including:

  • Internet Protocol address
  • Unique device or user ID
  • System and browser type
  • Referring website address
  • Content and pages you access on our websites or mobile apps
  • Dates, times and locations when actions take place

Like other online advertising providers, we use this technology for system administration and troubleshooting, to identify you so we can enhance your online experience, and to deliver interest-based advertising. 

3. About Advertising

We may use your purchase history to help Quick Basket to present advertisements that are more relevant to you on Quick Basket website, mobile apps and other digital media channels. We will not increase the number of ads you see, but instead will help deliver more personalised advertisements and offerings to you.

4. Your information protection

Security

We implement and maintain reasonable security practices and procedures appropriate to the nature of the information we maintain, including appropriate technical, administrative and physical procedures to prevent loss, misuse or alteration of your information on and offline. For example, we use Transport Layer Security (TLS/SSL) to encrypt certain sensitive personal information we exchange with you. That way, access to data is limited through the use of technological safeguards. We also comply with payment card industry data security standards for the processing of credit and debit card transactions. Only Associates who need the information to perform a specific job are granted permissions to access to our customers’ data. Associates who violate customer privacy safeguards are subject to disciplinary action, including termination.

It is your responsibility to select a strong password, not reuse or share your password, and alert us if you have any concerns about unauthorized use of your account. We encourage you to use complex passwords and to change them regularly.

Retention of Personal Information

We store personal information we’ve collected from or about you:

  • Where you have created an account on our website or one of our mobile applications; and
  • As long as required by law or as needed to enable us to exercise our rights and perform our obligations under our applicable terms of service, including this privacy notice; and
  • Long enough to enable us to contact you with recalls and other safety related information that relates to products you have bought from us

5. HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Retention of Personal Information

We store personal information we’ve collected from or about you:

  • Where you have created an account on our website or one of our mobile applications; and
  • As long as required by law or as needed to enable us to exercise our rights and perform our obligations under our applicable terms of service, including this privacy notice; and
  • Long enough to enable us to contact you with recalls and other safety related information that relates to products you have bought from us

6. WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request (email: manager@quickbasket.store) that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes: 

7. WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.